Effective Date: 06 September 2024
Gudfast.com Cancellation Policy: Fresh Groceries, Fast Delivery, Easy Cancellations!
At Gudfast, we understand that plans change. That’s why we offer a flexible cancellation policy to ensure a smooth shopping experience. Here’s what you need to know:
Cancelling Your Order
- You can cancel your order as long as it hasn’t been processed for delivery.
- To cancel, simply contact our friendly customer support team:
- Email: help@gudfast.com
- Phone: +91 9310874745
- Once you inform us of your cancellation request, we’ll verify the order status and process your refund accordingly.
Refunds
- If you cancel your order before processing begins, you’ll receive a full refund to the original payment method used.
- If you cancel your order after processing has begun but before it’s dispatched for delivery, we may issue a partial refund, excluding any processing fees.
Situations We Can’t Offer Cancellations:
- Once your order has been dispatched for delivery, cancellations are not possible.
- However, if you receive incorrect or damaged items, please refer to our Return and Refund Policy for further guidance.
Making the Most of Gudfast
We recommend placing your order well in advance to avoid any last-minute changes. However, if something unexpected comes up, our cancellation process is designed to be quick and hassle-free.
Have Questions? We’re Here to Help!
If you have any questions regarding our cancellation policy or need assistance with cancelling your order, please don’t hesitate to contact our customer support team. They’re happy to help!
Email: help@gudfast.com Phone: +91 9310874745
At Gudfast, we want you to feel confident and comfortable shopping for your groceries online. Our flexible cancellation policy is just one way we’re committed to providing you with a convenient and satisfying shopping experience!