Gudfast Customer Care Effective Date:

Shipping & Delivery Policy

Carefully packed. Reliably delivered.

At Gudfast.com, we understand how important it is for your order to arrive safely. This policy explains our shipping options, delivery process and the support available for your shipment.

  • Free standard shipping
  • Delivery within India
  • Shipment tracking

Shipping Options

Standard

Free Standard Shipping

Enjoy free standard shipping on all orders across serviceable locations in India.

Priority

Paid Expedited Shipping

Where available at checkout, choose expedited shipping for prioritised processing and faster transit. Applicable charges are displayed before payment.

Processing & Delivery Timeframes

We aim to process and dispatch orders as quickly as possible. Delivery time depends on your location, courier serviceability and the shipping option selected at checkout.

Any estimated delivery timeline provided at checkout or in your order confirmation is an estimate. Courier transit times and operational conditions may affect the actual delivery date.

Dispatch and delivery are different. Dispatch means your order has been handed over to the courier. Delivery takes place after the courier transports the shipment to your address.

Expedited shipping provides prioritised processing and faster transit where available; it does not guarantee a specific arrival date unless expressly stated.

Delivery Areas

We currently ship within India only. Delivery is subject to courier serviceability at your address and PIN code.

International shipping is not available at this time.

Order Confirmation & Tracking

After successfully placing your order, you will receive a confirmation email with your order summary and any available estimated delivery information.

Once your order is shipped, we will share the tracking number or tracking link via email or SMS. You can follow the shipment’s progress on the courier’s website.

Tracking updates may take some time to appear after dispatch, depending on when the courier scans and updates the shipment.

Delivery Details & Signature

Please provide a complete delivery address, correct PIN code and an active contact number when placing your order. Accurate details help the courier reach you and complete delivery.

For security purposes, a signature may be required upon delivery for select high-value orders.

Changes to Your Order

We process orders quickly. If you need to request a change to your order or delivery details, contact us immediately and include your order number.

We will check whether the requested change is still possible. Once the order has been shipped, modifications may no longer be available.

Call +91 9310874745 or email [email protected].

Unforeseen Delays

While we aim for timely delivery, shipments may occasionally be delayed due to:

  • Severe weather or disruptions along the delivery route.
  • Logistics network issues.
  • Courier operational delays.

If a delay affects your shipment, we will coordinate with the courier partner and do our best to keep you updated with the information available.

Lost or Damaged Packages

If your shipment appears lost in transit or arrives damaged, please contact our support team immediately.

Share your order number, tracking number and a description of the issue. For damaged deliveries, retain the packaging and share clear photographs or videos where available to help us investigate.

We will coordinate with the courier partner, investigate the issue and arrange a replacement or another appropriate resolution based on the findings.

Tracking says delivered, but you have not received it? Contact us promptly so we can request delivery details from the courier and investigate.

We’re Here to Help

Have a question about shipping, tracking or delivery? Get in touch with our customer support team.

Please share your order number and, if available, your tracking number so we can assist you efficiently.

Gudfast.com · Shipping & Delivery