Last Updated 22 May 2025

We have a 5-day return policy, Which means you have 5 days after receiving your order to request return or refund or repair!

gudfast.com is committed to providing our customers with high-quality products and excellent service. If you are not satisfied with your purchase, we offer a replacement or repair policy or refund within 5 days of the purchase date.

Conditions for Replacement or Repair or refund

  • The product must be in its original packaging, with all tags and labels attached.
  • The product must be unused and undamaged.
  • You must provide a receipt or proof of purchase.

Products Not Covered by this Policy

  • Products that have been used or damaged
  • Products that are missing original packaging, tags, or labels

How to Make a Replacement or Repair Request or refund

To request a replacement or repair, please contact our customer service team by email at help@gudfast.com or by phone at +91 9310874745. You will be required to provide a description of the problem and a copy of your receipt or proof of purchase.

Our Decision

We will review your request and contact you within 5 business days to let you know our decision. If your request is approved, we will send you a replacement product or repair the original product as soon as possible.

Shipping Costs

We will cover the shipping costs for replacement or repair products for one time.

Customer Satisfaction

We are committed to satisfying our customers. If you have any questions or concerns about our replacement and repair policy, please do not hesitate to contact us.

Refund

After approval refund will take 7 working days to credit in your account!

Replacement

After approval replacement will be done with in 5 working days!

Repair

After approval repair will be done with in 7 working days!

Partial Payment Policy

1. Overview

This policy outlines the terms of partial payments for orders placed on our website. By making a partial payment, you agree to the following terms and conditions.

2. Non-Refundable Partial Payment

A partial payment of INR 999 is required to secure your order. This payment is non-refundable under the following conditions:

  • If the package has been shipped and is in transit.
  • If the customer refuses to accept the package upon delivery.

3. Payment Terms

  • Customers must pay a deposit at checkout, with the remaining balance due before shipment (if applicable).
  • Once an order is processed and shipped, the deposit cannot be refunded under any circumstances.

4. Cancellations & Refunds

  • If an order is canceled before shipping, we may full refund the deposit at our discretion.
  • If the order has already been shipped, the partial payment is non-refundable.

5. Customer Responsibility

Customers must ensure that the shipping address is accurate and be available to receive the package. Refusing delivery does not qualify for a refund of the partial payment.

By completing a partial payment, you acknowledge and agree to these terms.