Replacement and Repair Policy
Within 5 Days
gudfast.com is committed to providing our customers with high-quality products and excellent service. If you are not satisfied with your purchase, we offer a replacement or repair policy within 5 days of the purchase date.
Conditions for Replacement or Repair
- The product must be in its original packaging, with all tags and labels attached.
- The product must be unused and undamaged.
- You must provide a receipt or proof of purchase.
Products Not Covered by this Policy
- Products that have been used or damaged
- Products that are missing original packaging, tags, or labels
- Products that are sold “as is” or “final sale”
How to Make a Replacement or Repair Request
To request a replacement or repair, please contact our customer service team by email at help@gudfast.com or by phone at +91 9310874745. You will be required to provide a description of the problem and a copy of your receipt or proof of purchase.
Our Decision
We will review your request and contact you within 5 business days to let you know our decision. If your request is approved, we will send you a replacement product or repair the original product as soon as possible.
Shipping Costs
We will cover the shipping costs for replacement or repair products.
Customer Satisfaction
We are committed to satisfying our customers. If you have any questions or concerns about our replacement and repair policy, please do not hesitate to contact us.