Effective Date: 07 December 2024

Gudfast.com Shipping and Delivery Policy

At Gudfast.com, we understand the importance of getting your refurbished phone to you quickly and safely. Here’s what you can expect regarding shipping and delivery:

Shipping Options:

  • We offer a variety of shipping options to meet your needs, with estimated delivery times displayed during checkout.
  • Free Shipping: We offer free shipping on all orders.
  • Expedited Shipping: Upgrade to expedited shipping for faster delivery at an additional cost.

Delivery Timeframes:

  • Processing times for orders typically take 2-3 business days after order confirmation.
  • Shipping times depend on your chosen option and delivery location. Standard shipping estimations are usually between 1 and 2 business days. Expedited shipping will be faster.
  • You will receive a tracking number once your order ships, allowing you to monitor its progress.

Delivery Area:

  • We currently deliver refurbished smartphones within INDIA only.

International Shipping:

  • We do not currently offer international shipping.

Order Tracking:

  • Once your order ships, you will receive a notification email containing your tracking number.
  • You can track your package’s progress directly on the courier’s website.

Order Confirmation:

  • After placing your order, you will receive a confirmation email with a summary of your purchase and estimated delivery timeframe.

Signature Confirmation:

  • For your security, a signature may be required upon delivery for certain orders.

Changes to Your Order:

  • We strive to process orders as quickly as possible. Once an order has been processed for shipment, we may not be able to modify it. However, please contact our customer service team as soon as possible at +91 9310874745 or help@gudfast.com if you need to make any changes.

Unforeseen Delays:

  • In rare instances, unforeseen circumstances beyond our control (such as bad weather or carrier delays) may affect delivery times. We will do our best to keep you informed of any delays.

Lost or Damaged Packages:

  • If your package is lost or damaged during transit, please contact us immediately at +91 9310874745 or help@gudfast.com. We will work with the courier to locate your package or facilitate a replacement.

Questions:

If you have any questions regarding shipping and delivery, please don’t hesitate to contact our customer service team. We’re happy to help!

Email: help@gudfast.com

Phone: +91 9310874745